Frequently Asked Questions

A: Your safety is a top priority to us. We advise our guests to wear a helmet at all times during the cycling part of the trip. The use of our helmets is included in our tour prices.

A: We are sorry, but we do not provide bicycle rental service.

A:We use adapted modern mountain bikes, also known as comfort bikes.

• Bicycles for men and women
• 24 gears
• Front suspension
• Water bottle holder
• For multiple day tours: racks and panniers (bags)
• Tandems

For the children:

• Children's bike seats
• Bike trailer
• Trailgator - tow bar
• Trailer bikes
• Children's bikes (mountainbikes) front suspension and 21 gears

A: As we do not depend on walk-in clients, our office is situated outside of the city (close to the airport). You are always welcome to visit us, but it would best to give us a call in advance. Keep in mind that most taxi drivers in Chiang Mai do not know the directions.

Click and Travel Ltd.
158/40-41 Chiang Mai, Road to Hod (108)
Tambon Paded, Amphur Muang
Chiang Mai 50100
Tel: 053 281553
Fax: 053 281554

A: The use of a bike is included in all our tour prices, however you are allowed to bring your own bike, but it will not have an effect on the overall cost of the tour. Due to the diverse range of bikes and components available around the world we cannot guarantee parts will be available for all makes and models in Thailand. If in doubt you should bring your own spares and ensure your bike is fully maintained prior to departure.

A: In general, tipping in Thailand has become a custom. How much you should give is totally up to you. However 50 Baht for a half-day tour or 100 Baht for a full-day tour per person is a good minimum indication.

A: The guide can call the base for a support vehicle when necessary. As the company is Chiang Mai based, we have extensive local knowledge and support facilities.

A: Each individual tour will have certain inclusions. Details can be found at each tour description.

A: Yes, we strongly recommend comprehensive travel insurance before you leave your country of residence; however Click and Travel has its own (local) accident insurance. For more information, please read our Disclaimer.

A: Our tours have been designed to allow the general public to enjoy this pleasant leisure activity. Our goal is to offer a wonderful experience using the ecologically sound bicycle, not to create fitness wonders. Each tour is graded to give you an indication of the fitness level required. This will make your choice easier.

A: Certainly! Cycling is a pleasant cooling option during the hot season. Tours can start a little earlier in the morning as temperatures are lower, and more water stops will be included. We do not recommend afternoon cycling trips.

A: The rainy season offers quite a few advantages. The relatively high humidity cools the body and the clouds form a natural shade against the sun. We may adjust our tours to avoid muddy paths and obviously, if a sudden rain shower were to occur, nearby cover will be sought. We provide our guests with a poncho and all the bikes will be equipped with mudguards.

A: Vegetarian meals are no problem. If you have a specific diet or any food restrictions, please contact us for any special requirements and we will gladly make the necessary culinary arrangements (if possible).

A: Northern Thailand is actually a mountain bike paradise. However we do not operate mountain bike tours anymore. It is a very specialized niche market that demands a high standard of safety measures and back up as the risk of an accident is higher than with a leisure cycling tour. Unlike other western mountain bike areas Chiang Mai and Northern Thailand do not have any serious back up in case of emergencies to evacuate people from mountains or remote areas.

A: We do not have any road bikes available. Our company specializes in leisure cycling. We recommend Swissbike for road bike cycling

A: Yes, we have experience in offering customized tours for small or large groups. This includes tours adapted for cyclists of different fitness levels or interests.

A: We can not allow the use of GPS during our tours. For many years, we have worked very hard to set-up these tours. We can not allow that this information is put online or shared with others.

A: Sunglasses, sun block, insect repellent, pocket money and a small camera are essential. A small rucksack could come in handy as the bikes do not have baskets or racks.

A: We can not allow the use of GPS during our tours. For many years, we have worked very hard to set-up these tours. We can not allow that this information is put online or shared with others. 

A: Sunglasses, sun block, insect repellent, pocket money and a small camera are essential. A small rucksack could come in handy as the bikes do not have baskets or racks.

A: We can not allow the use of GPS during our tours. For many years, we have worked very hard to set-up these tours. We can not allow that this information is put online or shared with others. 

A: Of course. You take only the most essential luggage with you in the panniers that we provide you with. If you return to the same hotel/guesthouse after the tour, you will be able to leave your luggage overthere as well.

A: We can not allow the use of GPS during our tours. For many years, we have worked very hard to set-up these tours. We can not allow that this information is put online or shared with others. 

A: We can not allow the use of GPS during our tours. For many years, we have worked very hard to set-up these tours. We can not allow that this information is put online or shared with others.

Children's bikes with front suspension and 21 gears	Bike trailer
Weehoo	Trailer bike with 6 gears